Verification Help

First, check these common issues: (1) Make sure you're entering the full ID including the prefix (e.g. KS-2024-AI-12345), (2) Check for any spaces or extra characters, (3) The certificate ID is case-insensitive — KS-2024-AI-12345 and ks-2024-ai-12345 both work. If the issue persists, the certificate may be for an older programme not yet in the online system. Contact verify@kamdhenuskills.com with the student's full name and programme details.

Yes. Log in to the student ERP portal at erp.kamdhenuskills.com, go to "My Certificates", and click "Download" to get a fresh PDF copy. If you've lost your ERP access, contact support@kamdhenuskills.com with your name, student ID, and batch year. Duplicate certificate requests are processed within 3 business days. There is no charge for a first duplicate; subsequent duplicates incur a nominal administrative fee.

On LinkedIn, go to your profile → "Add profile section" → "Licences & certifications". Fill in: Certification name (your programme name), Issuing organisation (Kamdhenu Skills), Issue date, and paste the certificate verification URL (this page with your certificate ID in the URL). This makes your credential clickable and instantly verifiable by any recruiter who views your profile.

Yes, for urgent requests. Email verify@kamdhenuskills.com with subject line "URGENT: Verification Letter — [Candidate Name]" and include the candidate's full name, student ID (if known), and your company letterhead contact. Urgent letters are processed within 4–6 hours during business hours (Mon–Sat, 9 AM – 7 PM). Please note that same-day urgent letters require at least one working-hours' notice — weekend requests may be delayed to Monday.

Minor spelling variations (e.g. "Priya" vs "Priya Gupta") do not invalidate the certificate. However, if there is a significant discrepancy, contact us at verify@kamdhenuskills.com for clarification. We can issue a name-correction certificate if the original enrolment used a different name than the candidate's legal documents.